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Frequently asked questions

Here are some common questions about the program.

Inscription/Engraving

Your personalized message can be engraved with up to 16 characters per line, including blank spaces. A character is any letter, number, symbol or punctuation mark found on a standard English keyboard. All text will automatically be center justified and engraved in UPPERCASE letters. Messages containing advertisements, websites, phone numbers, social media handles, emojis and/or manifestos are not permitted. Discriminatory, political, offensive or unsuitable messages as determined by The Houston Astros will be declined. The Houston Astros reserves the right to decline inscriptions for any reason. Should your inscription require revision, your order will be placed on hold, and you will be contacted for assistance in submitting an alternative inscription.

Click Here to view inscription examples to nudge your creativity. 

All text will be centered and engraved in UPPERCASE, except if requested for proper name formatting (i.e., McKENZIE, DeBOUR, etc.).

4” x 8” bricks can be engraved with one to three (1-3) lines of text with up to sixteen (16) characters per line.

 8” x 8” bricks can be engraved with one to six (1-6) lines of text with up to sixteen (16) characters per line.

 8” x 8” bricks with a logo can be engraved with one to three (1-4) lines of text with up to sixteen (16) characters per line.

 12” x 12” bricks with a logo can be engraved with one to five (1-5) lines of text with up to twenty (20) characters per line.

Changes may be made to your order within 1 business day of receipt of your order confirmation, after which your order may be scheduled for production and changes may not be possible.


Order/Payment

Reach out here and a customer service specialist will be happy to assist you in placing your order. Additional shipping charges will be quoted and applied at checkout.

Order now to make sure you are included in this exclusive opportunity! 

If you have not received your confirmation email, please check your junk folder. If you still cannot locate your confirmation, please let us know and we will be happy to send another.

Sales tax may be applied to orders for replicas and display cases only.

Please reach out to receive an order form which can be completed and mailed along with your check payment.


Quantity/Location

Once installed, you will receive a notification with further instruction on how to find your brick We will also have an online brick locator site that can help you find your installed brick. 

Bricks are tentatively scheduled to be installed in <>. 
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Keepsake Items

Proudly showcase your pride with a keepsake! 4" x 8" and 8" x 8" Bricks have the option to purchase additional keepsake bricks at checkout, a duplicate of your brick engraved with your personalized message. 12" x 12" Brick Replicas will be a premium black granite including your personalized inscription in a black frame. If you have already ordered and would like to purchase additional keepsake bricks, please reach out. 

Display cases and keepsakes are sold by Bricks R Us. Proceeds from these sales do not go to Houston Astros.

Display cases are protective display cases to allow you to proudly display your replica brick. If you have already ordered and would like to add a display case, please reach out. 

Display cases and keepsakes are sold by Bricks R Us. Proceeds from these sales do not go to Houston Astros.

Yes, with the exception of P.O. boxes or APO’s. 

Please allow 10-12 weeks for creation and shipping of your replica and display case. Items will be shipped separately and may arrive on different days. To expedite your order please reach out.

Please reach out to place your order with a customer service specialist.